You place your order > order is processed > order is produced > order is packed > order is shipped > order is in your hands
It can take roughly 1-5 business days to pack and ship your order. As a small business, we try to work as fast as possible to get your new favorite style in your hands, but we also want to make sure it's absolutely perfect. Feel free to check in with any questions.
I cannot change/alter your shipping address once your order has been shipped.
Under $75 - USPS domestic shipping is $5
Over $75 - USPS domestic shipping is free.
Priority Shipping (2 Day) when available is $10
Need it shipped faster? Email email@example.com
Canada and International: Shipping cost is calculated by weight by country.
*All applicable customs and import duties, fees, taxes, and any other charges and fees are the responsibility of the customer (even if you refuse a shipment upon delivery). We will ship your packages DDU (“Duties and Taxes Unpaid”). We do not collect the VAT, duties, and/or taxes at the time of sale and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear Customs. To estimate your import duties, enter your cart details into the following link: Duties Calculator.
International Shipping (Possible Customs Fees)
Shipping Internationally can often have an additional expense for the shopper/buyer. The shop follows the standard customs practice in which all items received internationally and related customs fees are at the expense of the shopper/buyer.
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.
By placing an order with Totally Good Time, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Totally Good Time. This also applies to any shipments that are refused by you at delivery.